We shall despatch your order on the same day, whether you require it to be emailed or posted to yourself or a friend.
To use a Gift Certificate in-store
- On payment all you have to do is hand over the Gift Certificate to a member of the Otter Team.
To use a Gift Certificate over the phone
- Just tell a member of the Otter Team the Gift Certificate Code which will look like FC5H-C6FNB-92SB.
To use a Gift Certificate Online
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Go to My Account in the top left hand side

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You will arrive at your MyAccount Page

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In Apply a Gift Certificate to your account you shall be asked for the Gift Certificate Code which will be on your Gift Certificate and will look like FC5H-C6FNB-92SB
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Your Certificate Amount will then be credited to your Online Account.
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In View Gift Certificate Balance you can check what you have left at anytime.
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You do not have to spend your Gift Certificate all at once.